Last Updated: October 30, 2024

    1. Introduction

Welcome to NEO WAVE ACADEMY, a premier destination for online courses, STEM DIY toys, and holistic educational content.

We provide Elite Education for Everyone.

We respect the privacy of our users, and we are committed to safeguarding your personal information.

This Privacy Policy is designed to inform you about how we collect, use, safeguard, and disclose the information we gather from you when you use our services.

    2. Data We Collect

2.1. Personal Data: Information such as your name, email address, phone number, billing address, and other relevant details you provide when registering, purchasing, or interacting with our services.

2.2. Course Data: Information related to your progress, quiz results, and assignments related to our online courses.

2.3. Usage Data: Information about how you use our website, which courses you view, time spent, and other behavioral metrics. 

    3. How We Use Your Data

Your data is solely used for:

Delivering and improving our services.
Processing transactions.
Responding to inquiries or support requests.
Sending updates, promotional materials, or relevant notifications.
Internal research and statistical analysis. 

NEO WAVE Guarantees that we won’t share any data you will provide to us.

    4. How We Protect Your Data

4.1. Data Security: We use secured media, secure connections (https/SSL), and advanced security measures to ensure your data is not accessed, disclosed, altered, or destroyed by unauthorized parties.

4.2. Internal Use Guarantee: We guarantee that all of your data will be used internally and exclusively during the collaboration between you and NEO WAVE ACADEMY.
We do not sell, rent, or share your information with third-party entities for their promotional purposes.

4.3. Data Retention: We only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including legal, accounting, or reporting requirements. 

    5. Third-party Services

While we do not share your personal data with third parties for promotional purposes, we may employ third-party companies to facilitate our services, provide services on our behalf, or assist us in analyzing our service's usage.
These third parties only have access to your personal data to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

    6. Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction of any inaccurate data we hold about you.
Request deletion of your personal data.
Object to the processing of your data.
Request a data export of your personal data.
Withdraw any consent you've previously given us. 

    7. Changes to This Policy

From time to time, we may update our Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Updated versions will be posted on our website, and the date of the latest revision will be stated at the beginning of the policy.

    8. Contacting Us

If you have any questions about this Privacy Policy or our data practices, please contact:

support@neowaveacademy.eu

Thank you for trusting NEO WAVE ACADEMY.
We are committed to providing a secure and enriching learning environment for our global community.